1. Browse & Select Your Trailer or Equipment
- Visit Our Website
- Go to our online rental platform to view our available dump trailers, car haulers, flatbeds, and any additional equipment we offer.
- Choose the Right Option
- Select the trailer type and size that fits your hauling needs.
- Check Availability
- Check the dates you need; our system will indicate whether your chosen equipment is available.
2. Reservation & Payment Options
- Book Online
- Fill in the required details (rental period, pickup date/time, etc.).
- Provide Basic Information
- We’ll ask for your valid Texas driver’s license details, contact information, and proof of insurance during the online booking process.
- Choose How You Want to Pay
- Option A: Pay Only the Deposit at checkout.
- Option B: Pay the Full Rental Amount at checkout.
- Secure Your Reservation
- Once you’ve selected your payment option, submit your credit card or debit card details.
- A confirmation email or text message will be sent to you with your reservation details.
3. Preparing for Pickup
- Required Documents
- Bring a valid Texas driver’s license and proof of auto insurance on the day of pickup.
- Vehicle Readiness
- Make sure your towing vehicle is in good working condition and has the appropriate towing capacity.
- Payment Details
- If you paid only the deposit at booking, prepare the remaining balance in cash to complete payment at pickup.
- Confirmation
- We’ll email or text you a reminder before your pickup date, confirming your reservation and any special instructions.
4. Pickup Day
- Arrival & Inspection
- Arrive at our location on the scheduled date and time.
- We will inspect the trailer or equipment with you to ensure it’s in proper working condition.
- Complete Final Paperwork
- Sign the rental agreement if not done electronically.
- Provide proof of insurance and valid driver’s license again for verification.
- Finalize Payment
- If You Paid the Deposit Only: Pay the remaining amount in cash at pickup.
- If You Paid in Full: Confirm that your balance is zero and you’re all set.
- Hitch & Safety Check
- Our staff will help you hitch the trailer properly and go over any safety guidelines.
5. During Your Rental
- Use Trailer Safely & Responsibly
- Abide by all traffic laws and safety measures.
- Verify load limits and weight distribution to avoid overloading.
- Contact Us With Questions
- If you experience any issues or have concerns during your rental, reach out to our customer support line or via the contact information provided in your confirmation email.
6. Returning the Equipment
- Return on Time
- Return the trailer or equipment at the agreed-upon time to avoid late fees.
- Inspection & Deposit Refund
- Upon return, we will inspect the trailer/equipment for damage or missing items.
- Once verified to be in good condition, your security deposit (if applicable) will be refunded according to our Terms and Conditions.
- Final Confirmation
- We’ll confirm the completion of your rental and send any follow-up documents or receipts via email, as needed.
7. Additional Notes
- Cancellation Policy: If you cancel any time prior to the start of your rental, you will receive a 75% refund.
- Insurance & Liability: You are responsible for checking whether your auto insurance covers rented trailers/equipment. Optional coverage may be available—ask us for details.
- Customer Support: For any questions or concerns, please reach out to our team. We’re here to ensure a smooth rental experience.
Conclusion
We strive to make your rental experience convenient, safe, and reliable. Whether you choose to pay just the deposit upfront or prefer to pay in full when you book, we appreciate your business and look forward to serving you.
If you have any additional questions about our rental process, please contact us at:
Cowboy Trailers and Equipment LLC
300 W Princeton Dr, Ste 4 #1053 Princeton, TX 75407
469-214-2529
[email protected]